Beyond the buzz


How to guarantee the success of a project

I’ve just finished reading a thought-provoking article on about scope definition and the heavy price of ignoring this critical phase of a project.

It brought to mind the old chestnut about stopping to smell the roses. It seems to me that stopping to smell the roses is more than a trite piece of advice on how to live a good life: stopping to smell the roses is a key factor in the success of a project.

Many of us, when confronted with a project that needs to get done, are anxious to complete the project and eager to get started. By the time many clients approach me, they’ve been debating and wringing their hands for some time. Thus, there’s no time to lose, and we must start the project right away. However, when asked to define the problem and to describe the constraints under which the problem must be solved, many are unwilling to take the time to do so. After all, so much time has already passed between the time the client acknowledged the problem and conceded the budget to resolve it.

And yet this unwillingness to fully describe the problem is precisely the cause of project failure: the failure of a vendor partner to deliver the right solution, the failure of the project being completed on time and within budget. Whose FAULT is it? Read the rest of this entry »

Filed under: Key Success Factors, Web Development

Are methodologies scalable?

Requirements gathering is one of those steps in any project that can’t be missed. Whether it’s conducted vigorously and methodically, haphazardly and unconscious, it’s done. It doesn’t matter whether you’re ordering a hamburger at Harveys or a web site build: the person taking your order needs to gather your requirements.

When you go to Harveys, you don’t just say you want a hamburger; the person taking your order will want to know if you want a classic or whatever, the person making your burger will want to know what kind of toppings you want. You could be remiss and say “just give me the toppings most people get”; not a problem, unless you really detest ketchup, which is what most people get on their burger.

Recently, I was discussing with a colleague the issue of requirements gathering methologies. In our experience, SMB’s and micro-businesses, in particular, tend to work within very short temporal cycles. They can also have pretty short fuses and regard methodical questioning and any information probing to be, at best, extemporizing tactics and, at worst, unresponsiveness. How often have you been challenged with, “Why do you need to know so much? Why are you asking all these questions? I just want a ballpark, an estimate. I’m just a small business and don’t have the time to be talking about this. I just need to get it done.”

So we came to the tentative conclusion that enterprise-level business methologies don’t necessarily scale down to the micro-business and even SMB (small to medium businesses) level. Is this really true? Do we need to develop a completely different style of requirements gathering for different classes of clients?

Filed under: Random, Web Development

How much does it cost to build a web site?

This question is asked so often and by so many, there should be a Wikipedia entry for it. And it should be tagged as an “Existential Question,” along with other questions of similar ilk: How long is a piece of string? How much does a car cost? How much does it cost to build a house?

You get the drift, I hope.

The fact is, the only way to truly capture and contain your web development cost is to quantify your project accurately by determining its business requirements. This is the most important phase of your project – a fact that most people fail to realize.

The implication of an incomplete scope definition goes right to the bottom line: project costs that spiral out of control, paying too much for features and functionalities that serve no business purpose, allocating inadequate funds to properly build a functional site, etc.

Caveat emptor: if a web firm blazes in with a cost estimate that doesn’t include a scoping phase, RUN. How could they possibly provide realistic pricing for a project about which they know next to nothing?

Filed under: Web Development

Web development 101

If you’re thinking about building a web site or making a change to your current site, this post’s for you.

Please, please don’t be tempted to start your project with pretty pictures and a snow storm of words. Unless your site consists of 3 pages of text and images that don’t link to one another, please take the time to think about how the site should work before you fantasize about how it should look. Along the way, you’ll be tempted: stay the course, don’t fall off the wagon.

Let’s get started. Read the rest of this entry »

Filed under: Web Development